FAQs

Some of your Questions:

Fxkart.com is your one-stop solution for all your foreign exchange requirements in India. Fxkart.com is an aggregator of Forex rates provided by dealers in India and our pan India presence helps you get the best rates for your requirement. Our aim is to get you the best deals from across hundreds of dealers in your city while giving you the flexibility to choose the deal which suits you best based on rate, location and convenience.

When you place with us your forex requirement, we send the details in real time to dealers in your city who then competitively bid and get you the best rate. All results are displayed for you to choose a deal/dealer which suits you best.

Fxkart is a 'Bank and dealer' independent service which brings out the best forex rates for your benefit. You receive the best rates for the requested currency from Fx dealers across the city powered by our unique bidding system which is designed to drive rates downwards!

Dealers bidding for your requirement in real time drives forex rates downwards and helps you save. You have the freedom and flexibility to choose from any of the rates, and not necessarily the lowest, based on convenience, proximity and delivery options.

Indicative rate is the best rate offered by a dealer for the previous transaction for that particular currency. The rates can be bettered for your transaction possibly by using the Smart search option.

Select the currency and the mode in which you want the currency, fill in your details and click on Smart Search option. Within a span of 5 minutes you will get the best rates from all dealers across the city through our unique bidding platform. You have the flexibility to choose the deal/dealer which suits you best.

Yes, every customer is displayed a list of quotes from all dealers in your city. Customers can filter them according to area, ranking etc. and choose the deal/dealer of his choice.

Fxkart.com has partnered with only RBI authorized money changers who posses a license. At the time of signing up a money changer, Fxkart.com’s team will verify the RBI license (the central bank of India which regulates the trade of foreign currency in India) of each forex dealer.

None. The quote provided is inclusive of all taxes and charges. Fxkart.com gives you a fair estimate of the amount you pay/get while exchanging money on Fxkart.com.

The documents required will be based on the type of travel. A valid Passport, Ticket and Visa are compulsory in all cases. Also, all documents that need to be submitted should be countersigned by the traveller and the originals need to be shown to the dealer while collecting your foreign exchange.

Every dealer's rate is valid for a particular span of time as the foreign currency market fluctuates in real time. Please check the validity column in the results page to know by when you can execute the transaction.

Yes, it does. The limit on carrying foreign exchange abroad will differ according to your purpose of visit.

Yes, you can cancel your order by calling our customer care number +91 9019 044 044

In case of any disputes or misunderstandings please feel free to call our customer care on +91 9019 044 044. We would be glad to resolve the issue to your satisfaction.

You can pay through fund transfer facilities [NEFT, RTGS, IMPS] or pay cash at dealer store (if less than INR 50,000 per traveller). Dealers also accept cheques and Demand Drafts (Foreign currency given after realization of the same).

Customers can get their foreign exchange delivered at their doorstep (usually after prior payment) or pick it up from the dealer’s store themselves.

Essentially any currency as offered by the participating forex dealer. United States Dollar (USD), European euro (EUR), British Pound (GBP), Singapore Dollar (SGD), Australian Dollar (AUD), UAE Dirham (AED), Hong Kong Dollar (HKD), Canadian Dollar (CAD), Swiss Franc (CHF), Thailand Baht (THB), Japanese Yen (JPY), New Zealand Dollar (NZD), Saudi Riyal (SAR), South African Rand (ZAR), Swedish Kroner (SEK).